From 2020 to 2023, we proved what’s possible with the right support system. Our pilot program trained 20 compassionate counselors who helped individuals manage everything from doctor’s appointments to emotional struggles and daily symptom tracking. This program was more than just a service, it was a lifeline for those who needed it. But to continue and expand this program, we need your help. Your donations will enable us to relaunch this invaluable service and reach more people who are waiting for the support they deserve.
The Power of the Pilot Program
What We Did
From 2020 to 2023, Chronic Illness Hotline ran a transformative pilot program that trained 20 Compassionate Counselors. These counselors provided text-based support for anyone reaching out, whether it was for advice on managing their condition, coping with emotional stress, or navigating the healthcare system. We became a lifeline for individuals facing daily struggles and big challenges alike.
Key Areas of Support Provided:
- Doctor’s Appointments: Helping texters navigate the stress of making and keeping doctor’s appointments.
- Distractions on Difficult Days: Providing a listening ear during tough days and offering guidance for emotional relief.
- Practice for Healthcare Conversations: Assisting texters in preparing for important medical discussions, building confidence to approach doctors and discuss symptoms.
- Ongoing Support Between Therapy Appointments: Offering a consistent source of support for texters awaiting their next therapy session.
- Medication & Treatment Adherence: Encouraging texters to stay on track with their medications and treatment plans, offering support and motivation when needed.
- Relationship Guidance: Providing support during relationship changes, including those with partners, friends, and family.
- Symptom Tracking: Helping texters monitor and track symptoms over time to manage chronic health conditions more effectively.
- Grief & Loss of Independence: Offering emotional support for individuals grieving the loss of independence.
Why It Worked
The pilot program was not just a temporary service—it was a model that proved what we can accomplish with the right resources. Our Compassionate Counselors delivered genuine, impactful support, and we saw firsthand the difference it made in people’s lives. Our approach to peer-led counseling created a unique space for people to feel understood and empowered.
The Need for Donations to Relaunch
How You Can Help
We’ve seen what’s possible. Our pilot program showed that people with chronic illnesses, injury, pain, disability, and neurodivergence need and deserve accessible, ongoing support. But to relaunch and expand the program, we need your help.
We are seeking donations to:
- Train Volunteers: Ensure we have a trained and compassionate team available to meet the growing demand.
- Expand Our Reach: Relaunch the hotline to be there for more people who need it, anywhere, at any time.
- Enhance Our Resources: Invest in tools and training to make the hotline even more effective and accessible.
Your Contribution Matters
Every donation helps us get one step closer to relaunching this critical service. By donating, you are directly contributing to a future where individuals with chronic health challenges can access the support and guidance they need to live empowered, informed lives.
Donate Today and Be a Part of the Change.
Voices of Those We Helped
Help Us Relaunch & Make an Impact
With your support, we can continue to build the foundation for compassionate care, expanding our reach and providing ongoing, text-based support for those in need. Learn about other ways you can support our relaunch.